Returns & Exchanges

At Wilfa, we stand by the quality of our home appliances and offer a 30-day return window to ensure you are completely satisfied with your purchase. Items must be returned in their original packaging and in unused condition to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the appliance in its original box with all manuals and accessories included to prevent damage during transit.

3

Ship to Wilfa

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse team inspects the returned unit, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing